Privacy Policy
Enfora Enterprises. ("Enfora", "we", "us", or "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website and learning platform.
Service Information
Website:
Our Services:
Our platform provides professional training, certification programmes, and digital learning services for professionals working in the energy and oil & gas sectors through an online learning management system (LMS).
Data Controller:
Enfora Enterprises is the data controller responsible for the processing of personal data described in this Privacy Policy.
1. Information We Collect
We collect only the personal data necessary to provide and improve our services.
This may occur when you:
- Create an account
- Enrol in training courses
- Make a payment
- Complete assessments
- Contact support
- Subscribe to communications
- Provide feedback or surveys
Information we may collect includes:
Account Information
- Full name
- Email address
- Account login credentials
- Profile information
- Authentication identifiers
Billing Information
- Billing name and billing address
- Transaction identifiers
- Payment history
- Payment card data is processed securely by Stripe. We do not store full payment card details.
Learning Activity Data
- Course enrollments
- Lesson progress
- Assessment attempts
- Certification status
- Course completion records
Support and Feedback Data
- Support requests
- Feedback submissions
- Survey responses
2. Information Collected Automatically
We may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Referral URLs
- Pages visited
- Session duration
- Course interaction behaviour
This data helps us improve performance, security, and user experience.
3. Cookies and Tracking Technologies
We use cookies to:
- Enable functionality
- Maintain sessions
- Store preferences
- Analyse usage
Where required, we obtain consent for non-essential cookies.
4. How We Use Your Personal Data
⚠ Important
We do NOT sell personal data.
We use data for:
- Service delivery
- Payments
- Platform operations
- Communications
- Product improvement
- Legal compliance
5. Legal Basis for Processing
We rely on:
- Contractual necessity
- Legitimate interests
- Consent
- Legal obligations
6. Third-Party Service Providers
We use providers such as:
- Stripe (payments)
- AWS S3 (storage)
- Mux (video)
- Resend (email)
- PostHog (analytics)
- Sentry (monitoring)
- Auth.js / OAuth providers
- Sanity CMS
- Twilio
- Firebase
- HubSpot
7. International Data Transfers
We ensure safeguards such as:
- Standard Contractual Clauses
- Adequacy decisions
8. Data Retention
Data is retained only as necessary:
- Accounts: up to 6 years after closure
- Payments: per legal requirements
- Certifications: longer if needed
9. Data Security
We implement:
- HTTPS encryption
- Secure authentication
- Access controls
- Monitoring systems
10. Children's Privacy
Platform is for users 18+ only.
11. Your Privacy Rights
You may:
- Access data
- Correct data
- Delete data
- Restrict processing
- Request portability
Submit requests at:
https://app.termly.io/dsar/3ec02c24-1791-4ca1-8f76-b1a456a6ca0a
12. Right to Lodge a Complaint
UK users may contact:
13. Changes to This Policy
We may update this policy periodically.
14. Contact Information
Enfora Enterprises
4 Holgate Court, Western Road
Romford, Greater London
RM1 3JS
United Kingdom
Email: info@enfora.org
Questions about our Privacy Policy?
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